Questions To Ask When Choosing a Lab Equipment Supplier


The healthcare industry has made rapid strides leading to an increased demand for reliable and efficient lab equipment. Physicians need to make quick decisions on treatment based on the results of laboratory tests and procedures. Only a reputable lab equipment supplier can offer quality medical lab equipment that provides accurate and timely results. Here are a few important questions that can help you choose the right supplier.

How long has the supplier been in business?

Look for industry experience when selecting a supplier. Partner only with an established dealer that has been in the business for a long time. Experience counts. Only an experienced supplier would have a vast inventory with the various types of laboratory equipment to meet the demands of busy labs. Medical labs need to perform analysis relating to blood gas, urine, immunoassays, DNA chemistry analyzers, coagulation, hematology, and electrolytes. They also need centrifuges, refrigerators and freezers, analyzers, malaria test kits, blood collection sets, and much more. So make sure you choose a supplier that has an extensive inventory of branded products in all these categories.

Do they have the latest product range?

Innovative medical lab equipment is reaching the market almost every day. Medical laboratories purchase new equipment to enhance their operations, to help healthcare providers enhance patient treatment, and to stay competitive. Established suppliers take care to add on new products to their inventory and inform their customers about these updates. Similarly, it is also important that your supplier offers reagents and consumables for the instruments you purchase.

Do they offer competitive pricing?

Labs look to cut costs on the purchase of lab equipment. One way of ensuring competitive pricing is to purchase your laboratory equipment from a supplier with online store. You will notice that they can offer premium quality brand new instruments at prices that are much lower than the original. You can also check if the store offers recertified devices. Used equipment is repaired and refurbished by factory trained technicians to meet original manufacturer specifications and sold at prices much lower than new.

Does the store offer efficient after-sales support?

Installation, maintenance and repair are important support services that can help your lab reduce downtime. Make sure your supplier has qualified and experienced professionals who can provide prompt and efficient after-sales service.

Can the supplier ensure prompt product delivery?

Choose a supplier that can provide safe and timely shipping services to deliver the equipment to your location.
Caveat emptor is an old maxim which means “Let the buyer beware”. Make sure that the products you purchase comes proper warranty, something that only a reliable lab equipment supplier can ensure. The right dealer would also offer recertified products with parts warranty.